cv992 Terms & Conditions

In this document, "cv992", "we", "our", or "platform" refers to the cv992 online casino and betting service. "User", "you", or "member" refers to any person who has registered at cv992 or is using the service.

These terms and conditions ("Terms") form a legal agreement between cv992 and all its members. These Terms apply to website browsing, account registration, deposits, withdrawals, accepting bonuses, and playing any game.

By accessing cv992 or starting to use any service, you confirm that you have fully read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, you are requested not to use any cv992 service.

These Terms must be read alongside the Privacy Policy and the Responsible Gaming Guidelines. Together, these documents form the complete terms of use for cv992.

2.1 Age Requirement

To create an account at cv992, you must be at least 21 years old. We reserve the right to verify age at any time. Accounts belonging to minors will be closed immediately and all balances may be forfeited.

2.2 One Account Policy

Only one account is permitted per person. Creating multiple accounts from the same individual, household, address, or IP address is strictly prohibited. If duplicate accounts are detected, both accounts will be closed and any associated bonuses will be forfeited.

2.3 Providing Accurate Information

You must provide true, complete, and up-to-date information at the time of registration. Providing false or misleading information may result in account closure. If your information changes, please notify the support team as soon as possible.

2.4 Identity Verification (KYC)

To ensure security and fair play, cv992 may request identity verification at any stage. This may include a government-issued ID, proof of address, or verification of your payment method. Withdrawals may be put on hold until verification is complete.

It is your responsibility to keep your account login details (username and password) completely confidential. Never share this information with any third party.

If you notice any unauthorized access to your account or suspicious activity, contact us promptly. You are responsible for all transactions and activities carried out using your login details.

The cv992 platform is secured with SSL encryption technology. Even so, it is advisable to use a strong password on your device and avoid logging in over public Wi-Fi.

4.1 Deposit Rules

The minimum deposit amount at cv992 is ৳200. Accepted payment methods for deposits are: bKash, Nagad, Rocket, Upay, and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank).

Deposited funds will only be accepted from your own account or registered payment method. Deposits made through a third party are prohibited and may result in account closure.

4.2 Withdrawal Rules

The minimum withdrawal amount at cv992 is ৳500. Withdrawal processing is generally completed within 1 hour. Withdrawals can only be made to the same payment method used for the deposit.

4.3 Withdrawal Conditions

To withdraw winnings from a bonus, the relevant wagering requirements must be met. Withdrawals may be delayed if identity verification has not been completed. cv992 is not responsible for withdrawal delays caused by technical issues or banking problems.

4.4 Anti-Money Laundering

cv992 is committed to preventing money laundering. If a suspicious transaction is detected, the account may be temporarily suspended for investigation. Using an account solely for depositing and withdrawing without placing bets is prohibited.

5.1 Welcome Bonus

New members at cv992 are eligible for a 100% bonus on their first deposit, up to ৳8,000. For example: depositing ৳1,000 gives an additional ৳1,000 bonus, making a total balance of ৳2,000; or depositing ৳18,000 gives the maximum ৳8,000 bonus, making a total balance of ৳26,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 10x (ten times) the bonus amount. This means that if you receive a ৳1,000 bonus, you must place bets worth ৳10,000 before withdrawing the bonus. Note that wagering is calculated on the bonus amount only — not the combined total of deposit and bonus.

5.3 General Bonus Policy

• Each bonus has its own expiry and conditions — check the applicable terms when a bonus is added to your account.
• Each bonus may only be claimed once — attempting to claim the same bonus a second time may result in account suspension.
• cv992 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If a bonus is used in a fraudulent manner, the bonus and any associated winnings will be forfeited.
• If unusual betting patterns are detected — such as placing specific bets only to take advantage of a bonus — cv992 reserves the right to cancel the bonus.

6.1 General Gaming Rules

The outcome of all games on the cv992 platform is determined through Random Number Generator (RNG) technology or a live dealer system. Each game has its own rules and payout structure, which can be found within the game.

If a technical issue occurs during a game (internet disconnection, page reload), the data saved in cv992's system will be considered final. If any winnings are cancelled due to such an event, please notify the support team.

6.2 Betting Rules

A bet that has been confirmed cannot be changed or cancelled. Please review all details carefully before placing a bet. If incorrect odds are displayed due to a technical error, cv992 reserves the right to cancel that bet.

6.3 Sports Betting

In sports betting, particularly cricket, football, and kabaddi, results are calculated according to the defined rules. If a match or event is cancelled, the bet amount is generally refunded, though different rules may apply in specific circumstances.

The following activities are strictly prohibited on the cv992 platform:

• Fraud & Manipulation: Any attempt to influence game outcomes, use of bots, or use of automated software.
• Bonus Abuse: Attempting to collect bonuses by circumventing bonus terms or through fraudulent means.
• Multiple Accounts: Operating more than one account under the same identity.
• Money Laundering: Using the platform for illegal purposes.
• Third-Party Payments: Using a payment method not registered in your own name.
• Account Sharing: Allowing others to use your account or using another person's account.
• Hacking & Attacks: Attempting unauthorized access to the system, or sending malware or viruses.
• Inappropriate Conduct: Using harassing, abusive, or offensive language in live chat or other communication channels.

cv992 has five VIP tiers — Bronze, Silver, Gold, Platinum, and Diamond. You can advance to a higher tier through regular play.

Each tier comes with a weekly cashback benefit: up to 0.3% at Bronze, up to 0.6% at Silver, up to 0.9% at Gold, up to 1.2% at Platinum, and up to 1.5% weekly cashback at Diamond.

• VIP benefits are personal and non-transferable.
• VIP tier level may decrease due to extended inactivity or a breach of terms and conditions.
• cv992 reserves the right to modify the VIP program terms — members will be notified of any changes.
• Cashback benefits may be subject to their own wagering requirements.

cv992 believes that betting and gaming is a form of entertainment — not a source of income. We encourage our members to develop healthy gaming habits.

You can set limits on your account — daily deposit limits, bet limits, or temporary self-exclusion. For more details, visit the Responsible Gaming page.

cv992 is firmly committed to preventing minors (under 21) from gambling. Parents and guardians are requested to keep their devices secured.

cv992 is committed to protecting your personal information. Full details of how we collect, use, and protect data can be found in our Privacy Policy.

The cv992 platform is secured with SSL encryption technology. Information related to your financial transactions is stored according to the highest security standards.

Your personal information will not be shared with third parties except in response to a lawful request from a competent authority. However, information necessary for payment processing may be shared with payment service providers.

11.1 At the User's Request

You may close your account at any time by contacting the support team. If any active bonus requirements have not been met at the time of closure, the bonus will be forfeited. However, you will be eligible to receive the remaining portion of your original deposit.

11.2 At cv992's Discretion

cv992 may suspend or close an account for the following reasons:

• Breach of these Terms
• Fraudulent or suspicious activity
• Failure to complete identity verification or providing false information
• Extended inactivity
• Legal obligations

11.3 Inactive Accounts

cv992's own policy will apply regarding the retention of balances in accounts that have been inactive for an extended period. The account holder will be notified by email in advance.

cv992 always strives to ensure fair play and reliable service. However, cv992's liability is limited in the following areas:

• Possible loss of a game or bet due to internet disconnection or technical failure.
• Loss caused by a fault in the user's own device or software.
• Losses arising from unauthorized use of account information, if the user fails to keep their credentials confidential.
• Delays or failures caused by third-party payment service providers.
• Unforeseen circumstances (force majeure) such as natural disasters, government orders, or cyberattacks.

In the event of any loss, cv992's maximum liability shall be limited to the amount of the transaction in question.

cv992 is committed to resolving all disputes through discussion. If you have any dispute or complaint, please contact our support team first.

When submitting a complaint, please provide full details including your account information, a description of the incident, and any relevant screenshots (if available). The support team will review the issue and work to resolve it as quickly as possible.

If a resolution cannot be reached through discussion, the matter may be escalated to the company's board of directors. In resolving disputes, the data stored in cv992's system shall be considered the final evidence.

cv992 reserves the right to change, amend, or update these terms and conditions at any time. In the case of significant changes, members will be notified via their registered email or through a notice on the platform.

Continued use of the platform after any changes will be considered as your acceptance of the revised terms and conditions. Therefore, it is recommended that you visit this page regularly.